Neuro-Inclusive Reviews for Dental Practices
Improve patient experience, accessibility and clinical confidence while strengthening your inspection evidence
Our Neuro-Inclusive Review for Dental Practices helps dental services understand and improve how they support neurodivergent patients, people with a learning disability, and those affected by trauma while generating clear, measurable evidence aligned with the Care Quality Commission key questions:
- Safe
- Effective
- Caring
- Responsive
- Well-Led
Developed with neurodivergent individuals and grounded in trauma-informed principles, the review focuses on:
- Access to dental care and appointment systems
- Communication and consent
- Sensory and environmental safety
- Patient trust and treatment experience
- Staff confidence and wellbeing
- Inclusive culture and leadership
The result is practical insight, clear improvement actions, and robust evidence for inspection, governance and quality improvement.
Why Neuro-Inclusive Dental Care Matters
Many neurodivergent people experience significant barriers when accessing dental services, including:
- Sensory overwhelm from noise, lighting or equipment
- Anxiety related to previous treatment experiences
- Communication challenges during appointments
- Difficulty understanding procedures or consent
- Distress linked to loss of control during treatment
Our reviews help practices:
- Improve patient trust and engagement
- Reduce missed appointments and treatment avoidance
- Support reasonable adjustments and inclusive care
- Improve communication and consent processes
- Support staff delivering complex care
- Demonstrate trauma-informed, person-centred practice
- Provide measurable evidence for inspection
Our Review Options
Standard Neuro-Inclusive Review
A structured assessment providing clear insight into neuro-inclusion across core dental service delivery.
What it includes
Assessment across 5 key themes, each with 2 sub-themes
Direct mapping to CQC key questions:
- Safe
- Effective
- Caring
- Responsive
- Well-Led
Tailored surveys for:
- Patients and informal support networks
- Staff and wider dental team
Focus on:
- Access and booking systems
- Communication and understanding
- Consent and treatment experience
- Emotional safety and trust
- Reasonable adjustments
- Practical recommendations and improvement priorities
Best for
- Practices starting their neuro-inclusive journey
- Preparing for inspection
- Improving patient experience and engagement
- Establishing baseline performance
Enhanced Neuro-Inclusive Review
A deeper, trauma-sensitive assessment for dental practices seeking stronger assurance and richer evidence.
What it includes
Assessment across 7 key themes, each with 4 sub-themes
Deeper exploration of:
- Individual and psychological safety during treatment
- Impact of past healthcare and dental experiences
- Sensory and environmental factors
- Institutional and systemic barriers to care
- Staff wellbeing and emotional impact
- Explicit trauma-informed framework:
- Safety
- Trust
- Choice
- Collaboration
- Empowerment
- Cultural considerations
- Enhanced reporting and improvement guidance
Best for
- Practices supporting anxious or high-needs patients
- Services wanting stronger CQC evidence
- Organisations embedding trauma-informed dental care
- Multi-site or transformation programmes
Whole-Practice Insight
When both patient and staff surveys are commissioned, an organisational-level review is included.
This brings together:
- Patient treatment experience
- Staff experience delivering care
- Practice culture and governance
Providing clear evidence of leadership, safety and continuous improvement.
How It Works
1. Survey Delivery - Digital surveys for patients, informal supporters and staff. Paper formats available where needed.
2. Analysis and Reporting - Clear findings, theme-based insights and practical recommendations.
3. Evidence for Improvement - Structured outputs to support inspection readiness, governance and service development.
4. Ongoing Benchmarking (Optional) - Repeat annually to demonstrate improvement and track progress.
Pricing
Standard Review
Digital only (staff or patient): £600
Digital combined package: £850
Special Offer — Combined Package
20% discount (£680) for orders placed before September 2026
Enhanced Review
Digital only (staff or patient): £1200
Digital combined package: £1450
Special Offer — Combined Package
20% discount (£1160) for orders placed before September 2026
Optional Extras
Paper survey bundle £250
(200 patient/carer surveys + unlimited staff surveys)
Kiosk device £100 refundable deposit per device
Multi-site and annual benchmarking discounts available.
Supporting Your Next CQC Inspection
The review provides structured, analysable evidence that your practice:
- Actively seeks and responds to patient and staff feedback
- Makes reasonable adjustments for neurodivergent patients and people with a learning disability
- Applies trauma-informed principles in dental care delivery
- Supports safe consent and patient choice
- Demonstrates inclusive leadership and governance
- Shows a clear trajectory of improvement
This helps create a strong, evidence-based narrative of safe, high-quality, equitable dental care.
Request a Sample or Book a Call
We’re happy to provide:
- A sample question set
- Example reporting format
- A short introductory call