Neuro-Inclusive Reviews for General Practice
Improve access, safety and experience for neurodivergent patients and staff while strengthening your CQC evidence
Our Neuro-Inclusive Review for General Practice helps GP practices understand and improve how their services support neurodivergent people, people with a learning disability, and those affected by trauma while generating clear, measurable evidence aligned with the Care Quality Commission key questions:
- Safe
- Effective
- Caring
- Responsive
- Well-Led
Developed with neurodivergent individuals and grounded in trauma-informed principles, the review focuses on:
- Accessibility and reasonable adjustments
- Communication and understanding
- Psychological and emotional safety
- Staff wellbeing and support
- Inclusive culture and leadership
The result is practical insight, clear improvement actions, and robust evidence for inspection and quality improvement.
Why Neuro-Inclusive Practice Matters in General Practice
Many neurodivergent patients experience barriers in primary care including difficulty accessing appointments, sensory challenges, communication misunderstandings, and anxiety linked to previous healthcare experiences.
Our reviews help practices:
- Reduce barriers to access and engagement
- Improve patient trust and experience
- Support staff confidence and wellbeing
- Demonstrate trauma-informed, person-centred care
- Provide measurable evidence for inspection and governance
- Strengthen inclusive practice across the whole service
Our Review Packages
Standard Neuro-Inclusive Review
A structured assessment providing clear insight into neuro-inclusion across core service delivery.
What it includes
- Assessment across 5 key themes, each with 2 sub-themes
- Direct mapping to CQC key questions (Safe, Effective, Caring, Responsive, Well-Led)
- Tailored surveys for:
- Patients and informal support networks
- Staff and wider practice team
- Practical recommendations and improvement priorities
- Clear evidence of accessibility and reasonable adjustments
Best for
- Practices starting their neuro-inclusive journey
- Preparing for inspection
- Quality improvement programmes
- Establishing baseline performance
Enhanced Neuro-Inclusive Review
A deeper, trauma-sensitive assessment for practices seeking stronger assurance, richer insight, and more comprehensive evidence.
What it includes
Assessment across 7 key themes, each with 4 sub-themes
Exploration of:
- Individual and psychological safety
- Impact of past healthcare experiences
- Institutional and systemic barriers
- Staff wellbeing and emotional impact
- Explicit trauma-informed framework:
- Safety
- Trust
- Choice
- Collaboration
- Empowerment
- Cultural considerations
- Enhanced reporting and improvement guidance
Best for
- Practices wanting stronger CQC evidence
- Services supporting complex or high-needs populations
- PCN-wide transformation programmes
- Practices embedding trauma-informed care
Whole-Practice Insight
When both patient and staff surveys are commissioned, an organisational-level review is included.
This brings together:
- Patient experience
- Staff experience
- Organisational culture
This provides evidence of leadership, governance, and continuous improvement.
How It Works
1. Survey Delivery - Digital surveys for patients, informal supporters, and staff. Optional paper formats available.
2. Analysis and Reporting - Clear findings, theme-based insights, and practical recommendations.
3. Evidence for Improvement - Structured outputs you can use for inspection, governance and service development.
4. Ongoing Benchmarking (Optional) - Repeat annually to demonstrate progress and trajectory of improvement.
Pricing
Standard Review
Digital only (staff or patient): £600
Digital combined package: £850
Special Offer — Combined Package
20% discount (£680) for orders placed before September 2026
Enhanced Review
Digital only (staff or patient): £1200
Digital combined package: £1450
Special Offer — Combined Package
20% discount (£1160) for orders placed before September 2026
Optional Extras
Paper survey bundle £250
(200 patient/carer surveys + unlimited staff surveys)
Kiosk device £100 refundable deposit per device
Multi-site, PCN-wide and annual benchmarking discounts available
Supporting Your Next CQC Inspection
The review provides structured, analysable evidence that your practice:
- Actively seeks and acts on feedback from patients and staff
- Makes reasonable adjustments for autistic and neurodivergent people and those with a learning disability
- Applies trauma-informed principles in service delivery
- Demonstrates inclusive leadership and governance
- Shows a clear trajectory of improvement
It helps create a strong, evidence-based narrative of high-quality, equitable and person-centred care.
Request a Sample or Book a Call
We’re happy to provide:
- A sample question set
- Example reporting format
- A short introductory call